PRINTER & COPIER SUPPORT

Help is on the way!

Three ways to get copier help from our team at RM Office Solutions

Urgent Needs

Call us
250.426.2241
Real live humans are standing by

It Can Wait a Day

Send an email
support@rmoffice.ca

Just Looking for Drivers

Common Drivers or Search all KM printer drivers

User Guides

KONICA MINOLTA
i Series

8 Series

4e Series

All Full Size Copiers

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service agreements

MULTI-FUNCTION COPIER AND PRINTER SERVICE AGREEMENTS


With our copier service agreements, we can make your business more efficient by including the following features in your agreement:

  • Toner, parts, and labour for repairs at no additional cost
  • On-going user support and training (an RMoffice distinctive!)
  • Setup, installation, and IT support (drivers, service configuration etc) at time of installation

Please refer to our fee guide below for additional services not included in your service agreement including copier moves, or for those who do not have an RM Office Solutions agreement in place.

service fees

Copier Service Fees
​For copier repairs not covered by a contract, copier moves, and IT support.
Labour: $135/hour - Includes drive time. In-person support minimum one hour, remote support minimum half hour.

Copier Moves
Includes movers with stair climbing equipment and transportation of the copier between sites. RM Office Solutions will provide coverage for any damage to the copier during the move only for machines that are currently covered by an RM Office service contract. Moves are billed at $150/hour.

CALL TODAY TO BOOK YOUR MOVE AT LEAST ONE WEEK IN ADVANCE.
250.426.2241
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